Privacy Policy of DigitalMind

1. Introduction
DigitalMind provides courses that improve digital literacy and modern tech understanding. This Privacy Policy explains how we collect, use, store, and share personal data. Our office is located at 1413 9 Ave SE Lower Level, Calgary, AB T2G 0T4, Canada. You may contact us at +14034543287 or [email protected]. Business Number: 236598652.

2. Scope of This Policy This Policy applies to our website, online courses, events, and related services. It covers data collected through forms, email, phone, and other direct contact with DigitalMind.

3. Data We Collect We may collect the following types of data:

  • Full name

  • Email address

  • Phone number

  • Billing and mailing address

  • Course history

  • Login details

  • IP address

  • Device data

  • Messages sent to us

We collect only data that is relevant to our services.

4. How We Collect Data Data may be collected when you:

  • Register for a course

  • Subscribe to updates

  • Contact us by email or phone

  • Fill out forms on our site

  • Use our learning tools

  • Accept cookies on our site

5. Purpose of Data Use We use personal data to:

  • Provide access to courses

  • Manage user accounts

  • Process course orders

  • Send service updates

  • Improve site content

  • Respond to questions

  • Meet legal duties

6. Legal Basis for Processing We process data based on:

  • Your consent

  • A contract with you

  • Legal duties

  • Legitimate interest in running and improving our courses

7. GDPR Compliance If you are located in the European Economic Area, you have rights under GDPR. These rights include:

  • Access to your data

  • Rectify incorrect data

  • Erase data when valid

  • Restrict certain use

  • Data portability

  • Object to certain use

  • Withdraw consent

Requests may be sent to [email protected]. We may ask for proof of identity before acting on a request.

8. Data Sharing We may share data with:

  • Service providers who help run our site

  • Payment processors

  • IT and hosting partners

  • Legal or public bodies when required by law

All third parties must handle data in line with this Policy and legal rules.

9. Data Storage and Retention Personal data is stored on secure servers. We keep data only as long as needed for course access, legal duties, and record keeping. When data is no longer needed, it is deleted or made anonymous.

10. Data Security We use technical and admin safeguards such as:

  • Secure server systems

  • Access limits

  • Password control

  • Data encryption

  • Staff training

No online system is fully risk free, but we apply steps to reduce risk.

11. International Data Transfer Your data may be stored or processed in Canada or other regions where our service providers operate. When data is moved across borders, we apply legal tools to protect it in line with GDPR and other laws.

12. Children’s Data Our courses are not aimed at young children. We do not knowingly collect data from minors without consent from a parent or guardian. If such data is found, it will be removed.

13. User Accounts When you create an account, you are responsible for keeping login details safe. We are not liable for loss caused by failure to protect your login data.

14. Marketing Messages We may send updates about new courses or events. You can opt out at any time by using the unsubscribe option in the message or by contacting us directly.

15. Analytics and Site Tools We use analytics tools to understand how users interact with our site. These tools collect data such as IP address, browser type, device data, and pages visited. This helps improve course design and user flow.

16. Cookie Policy Our site uses cookies and similar tools. Cookies are small files stored on your device. They help us:

  • Enable core site functions

  • Save user settings

  • Analyze site traffic

  • Improve user experience

Types of cookies we use:

  • Essential cookies for site use

  • Performance cookies for analytics

  • Functional cookies for saved settings

You can manage cookies in your browser settings. Blocking some cookies may affect site use.

17. Your Rights in Canada
Under Canadian privacy laws, you may request access to your data and ask for correction if data is wrong. Requests can be sent to [email protected].

18. Complaints and Contact If you believe your data rights have been violated, you may file a complaint with a relevant data authority in your region. You may also contact us at:

DigitalMind
1413 9 Ave SE Lower Level
Calgary, AB T2G 0T4
Canada
Phone: +14034543287
Email: [email protected]

We review privacy practices on a regular basis and update them when needed to reflect changes in law or services.